I ordered 7 gift articles, 6 were delivered well in time and one left undelivered. All the time I talked to their Toll Free Customer Care number and I was treated very well all the time and reply very nicely and polite manner. Understanding of the problem of customer is @ high level by @ Home very cooperative representatives. Lately I cancel order of one undelivered article. Immediately I received call as well as email to confirm the cancellation and clear information on refund. Within 4-5 days, the refund (Full purchase price of that article) was credited to my account very well. During this period I was informed regularly by @ Home team. Thanks Very Much to @ Home team for taking care of my order and reply whenever I called you. My experience with @ Home is very trustful, Honest and dedicated team. I recommend all those who are think to buy anything from @ Home, just go for it. You will realize that how @ Home emphasize on value for money and value for customer. You will never disappointed for sure. I will buy again & again online whenever I need anything from @ Home.